Croton Women's CN207360BSBK Crystal Accented White Mother-Of-Pearl Dial Black Leather Watch

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Price: $298.39    

Product Feature

• Japanese quartz movement
• Mineral crystal; polished silver tone brass case with texture design; black leather strap with reptile pattern
• Silver tone second hand
• White mother of pearl dial with silver tone hands; austrian crystal hour markers; silver tone brass bezel with austrian crystal accents
• Water-resistant to 30 M (99 feet)

Product Description

Women's genuine leather strap watch. Mother of pearl dial with Austrian crystals on every hour.

Croton Women's CN207360BSBK Crystal Accented White Mother-Of-Pearl Dial Black Leather Watch Review

I purchased a Croton watch for my wife from Amazon for $225. I thought the brand was reputable. She thought the watch looked beautiful on the web and when we received it. She had looked a long time for a dressy watch without bling. She rarely wore it as we rarely go to dressy occasions. However, every time she did, the continuous, hinged band would come open.

Finally she took it to her jeweler. He said he could restore the individual hinge that broke, but that the entire band was poorly made and the breaks were likely to happen again and again. We wanted be optimistic, and hoped he was wrong. He wasn't. It just kept breaking.

We contacted Croton's repair dept. via email. The response we got said simply and clearly that the repairs were really backed up right now, so we should expect an 8-week wait time. She wasn't happy, but what could we do? They sent her a special, pre-addressed, padded envelope and she sent it off.

That was over a year ago. We habe both called and called and left messages; they never answer the phone. They go unreturned. We send emails. They don't reply. This is no way to (1) make a watch, (2) repair defective products, or (3) to work with customers.

Their watches look ok, but DON'T BUY A CROTON WATCH! They break and the company will not repair them.

DEFECTIVE PRODUCT, HORRIBLE CUSTOMER SERVICE, DON'T BUY!

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